RDDS - Support

Customer service is as important to us as making sure we deliver your equipment on time and to the agreed specification.  We have a dedicated customer service team whose sole task is to act as your point of contact for all customer service requirements.  As a company, we are committed to customer service, be it planning scheduled servicing, sourcing replacement parts or providing technical advice.

Our base in Margate, Kent is fully EASA Part 145 (UK.145.01072) and AS 9100 Rev. B approved.

We offer:

• Certified IPC Specialists to IPC-A-610D
• Experienced Engineers adept in fault finding and problem solving
• Emergency Aircraft-on-Ground (AoG) repairs
• Same day repairs in special cases
• Worldwide on-site support
• Fully comprehensive unit modification service

In the unlikely event that you need to return an item to us please follow our RMA Procedure

Our Warranty Terms and Conditions can be found here